No need to send any requests as products were automatically added to your account. An email was sent out to all MapEase users that covered that. That would've been sent to (and added to the account associated with) the address you used for purchasing (or beta testing if you were a beta tester) MapEase Series products. If you're not sure which address you used, send an email to support and we'll sort it out.
As far as modes, you get the modes that come with the related base script(s) (Arsenal_AP4 for example) as well as all encoder modes.